Support, Host, DevOps

    Reconnix is an Open Source technology services company which specialises in Fully Managed Support Solutions, Cloud and Dedicated Hosting Solutions, Applications Support and Open Source Consultancy services.

    - Steve Nice

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    Round the clock support expertise, leaving you to grow your business.

    24 x 7 Business Critical Application support

    Customised Support solutions

    24 x 7 Experienced, Expert level technicians

    Agile infrastructure provisioning via tools such as Chef and Puppet

    Integration into your in-house team

  • Hosting


    Datacentre neutral solutions analysed and designed around your business specific requirements.

    Customised Hosting & Managed Support solutions

    Troubleshooting and resolution

    24 x 7 Technical expertise

  • Development


    DevOps is a change in approach to operations. The aim is to bridge the gap between software and IT operations. What for? To create the best experience for our clients as possible.

    24 x 7 Experienced and Expert Developers on hand.

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    AWS Expertise

    Official AWS Partner

    Experienced consultants

    Migrations & applications

What We Do


We handle the day-to-day IT operations of your enterprise to simplify and streamline your business. We integrate with existing in-house technicians where these are already in place.


We provide bespoke, fully supported, secure, scalable and robust 24/7 data-centre neutral hosting for the delivery of your digital platform.


We automate application environments for faster innovation and infrastructure deployment which are supported by a team of DevOps experts.


We provide the business analysis and solutions architecture expertise you need to ensure your technical solutions fit your business aims and objectives.
Incredibly impressive

About us

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Reconnix is an Open Source technology company. Over the last 12 years, Reconnix has created, implemented, hosted and supported a huge number of solutions for clients, large and small, throughout the UK.

Being vendor neutral allows us the freedom to tailor technology solutions to best suit our clients needs. At the same time, this enables us to deliver real business value to the client stakeholders.

Reconnix holds ISO 20000, ISO 27001 and BS9001 qualifications which demonstrate that our internal processes and procedures for Quality, IT Service Delivery and Data Protection, meet the highest standards.

Reconnix actually listened and understood my problem

Our Business Values

We help solve problems.

Admitting you need help is not easy, especially if you are a business owner, or answer to one. We help key stakeholders who have challenges that they just do not know how to resolve, by deploying technology. We do not believe in technology for technology’s sake. Without a specific challenge to face we don’t even start thinking about technology. By using this approach, we can work together to show real value to the people that ask the tough questions.

We use open source

At Reconnix, we use open source technologies, we find the cultures around openly developed projects ensure that the products deliver:
  • Quality
  • Innovation
  • Value for money
  • Investment in people not licenses
Contact us and learn what open source can do for you today.
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It's great to have a supplier that works with me to help reduce my costs

How We Work

1. Engage with your business.

Meetyour key stakeholders

  • The Project Sponsor & visionary
  • The Product Owner & daily contact
  • Your internal project manager

2. Understand your business.

Learnwhy you need our help

  • What's the current problem?
  • What are your business goals?
  • How will we measure success?

3. Plan the best solution for you.

Focuson achieving the goals

  • Understand the steps to success
  • Formulate an effective plan
  • Collaborate and agree on the steps

4. Develop, deploy and grow.

Deliverquality, consistently

  • Provide constant project feedback
  • Demonstrate excellent value
  • Prove return on investment
Reconnix took my security concerns very seriously.

Meet our front-of-house team

Steve Nice
Steve is the C.E.O. He handles the company’s technical strategy and is continuing to build Reconnix's technical team. Steve is a 20-year veteran of the software industry. He worked with organisations such as the M.O.D., Boots, Ericsson, and Merrill Lynch, before founding Reconnix in 2001. Steve commits to driving innovation, expanding the business and its technical skill set.

Pat Nice

Pat Nice


Pat is a Director at Reconnix. She is also the co-owner and founder of Reconnix. She spearheads strategic planning, ensuring the company's ambitions become a reality. Before starting Reconnix, Pat worked in technology and related industries for over two decades. Pat commits to building a strong and capable team and growing stakeholder value.

John Wallace

John Wallace

Account Director

John is the Account Director. He develops and maintains productive relationships with Reconnix's clients. John is an experienced account manager. He has worked with small businesses to large corporates, and everything in between. John commits to understanding the clients requirements and ensuring high levels of customer satisfaction.

Caroline Rowe

Caroline Rowe

Head of Accounts

Caroline is the Head of Accounts. Caroline joined Reconnix in October 2011 as accounts assistant. Her talents were soon recognised and she was promoted to Head of Accounts in November 2013. Caroline has a management and administrative background. Her experience has given her a unique methodical approach to her work. She finds it easy to build rapport with people both in person and over the phone. Caroline commits to being understanding and empathetic in all situations.

Chris Davidson

Chris Davidson

Operations Technical Lead

Chris is the Operations Manager. He is the leader of the Technical Operations department. He has been part of the Reconnix team since 2007. He started as an apprentice and worked his way up to become the Operations Manager. Chris commits to ensuring Reconnix continue to provide excellent service.

Paul Adamson

Paul Adamson

Operations Development Lead

Paul is the Head of Development. He has been part of the Reconnix team since 2006. He is the leader of the Development Department. He has over a decade of experience in delivering highly technical and innovative projects to clients. Paul commits to ensuring that Reconnix's clients always receive work that exceeds their expectations.

Russ McKendrick

Russ McKendrick

Solutions Architect

Russ is the Solutions Architect. He is an experienced solutions architect and has been working in IT and related industries for over 21 years. During his career, he's had varied responsibilities in many industries. He has looked after the entire IT infrastructure of a busy entertainment company. He has provided first line, second line and senior support, as well as being a team leader, for corporate organisations. His experience has given Russ a unique ability to understand clients' requirements. Russ commits to identifying the technology solutions that will truly benefit the client.

Contact Us


Innovation House, Cafferata Way Newark, Notts NG24 2TN